Friday, 24 July 2009

Brand tip: Brand = Value

Your brand is the opportunity to add value to your business, but do you take it?

Take two near identical products - let's say a car, or a dress. Why don't people just buy the cheapest option? It's because of brand.

Brands build loyalty in customers, and customers remain loyal to a company because they place a value on the product or service they buy. This is REAL value. This is not about buying from you because you're close to them or because you're the cheapest. This is about customers going out of their way to buy your products or spending more on the services you offer. That's what your brand can do for your business.

So where's the value in what you offer? Is it the quality? The speed? The experience you bring? The approach? The range available? Find the answer, then make sure your brand reflects that value.