Friday, 10 July 2009

Brand tip: What do people say about you?

Your brand is what people say about you when you leave the room.

It's the impression you leave behind - good or bad. It's a collection of views, attitudes and opinions about your product, your staff, your premises and your marketing material. Everyone of these things leaves an impression - is it always the one you wanted to leave?

Take time to learn what people are saying, and if you've left the wrong impression, change it.